FAQ

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How long does shipping take?

Shipping times vary depending on your location. Orders are usually processed within 1–2 business days, and delivery typically takes between 4 and 21 business days depending on the destination and shipping method selected.

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How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to follow your shipment in real time. Please allow up to 48 hours for tracking information to update.

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Can I return my order?

Yes. We offer a 7-day return policy. Items must be unused, in original condition, with tags attached and original packaging included. To start a return, please contact us at contact@outlet-limited.com.

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What if I receive a damaged or incorrect item?

If your item arrives damaged, defective, or incorrect, please contact us immediately at contact@outlet-limited.com. We will review the issue and provide a replacement or refund where applicable.

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How can I contact customer support?

You can reach our customer support team via email at contact@outlet-limited.com or by phone at +33 5 56 85 65 71. We aim to respond within 24–48 business hours.

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