Shipping policy
This Shipping Policy applies to orders placed with Outlet-Limited.com. By placing an order with us, you agree to the terms outlined below.
Shipping Rates & Delivery Areas
We are pleased to offer free shipping on selected orders.
Where We Deliver
We currently ship to the following regions:
- France
- European Union (EU)
- United Kingdom
- United States
- Canada
- Australia
- New Zealand
- Middle East
- Asia
- South America
Delivery Times
Processing Time
Orders are processed within 1–2 business days before shipment, Monday through Friday (excluding public holidays).
Estimated Transit Times
France & Europe
- Premium Shipping: 4–12 Business Days
- Standard Shipping: 7–21 Business Days
United Kingdom, United States, Canada, Australia & New Zealand
- Premium Shipping: 4–12 Business Days
- Standard Shipping: 7–21 Business Days
Middle East
- Premium Shipping: 3–10 Business Days
- Standard Shipping: 5–12 Business Days
Asia
- Premium Shipping: 11–23 Business Days
- Standard Shipping: 12–30 Business Days
South America
- Premium Shipping: 11–23 Business Days
- Standard Shipping: 12–30 Business Days
Please note that delivery times are estimates and may vary depending on customs processing, carrier delays, or peak periods.
Change of Address
If you need to update your shipping address, please contact us within 24 hours of placing your order.
Once an order has been shipped, we are unable to modify the delivery address.
Order Cancellations
Orders may be cancelled before dispatch. Once an order has been shipped, cancellations are no longer possible. Please refer to our Return Policy for additional information regarding returns and refunds.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Please allow up to 48 hours for tracking information to become available.
If you have not received your order within the estimated delivery timeframe, please contact us with your order number and we will investigate the issue.
Parcels Damaged in Transit
If your parcel arrives damaged, please refuse the delivery where possible and contact our customer support team immediately.
If the parcel was delivered in your absence and arrived damaged, please contact us for assistance and next steps.
Contact Information
If you have any questions regarding shipping or need assistance with your order, please contact us:
Website: Outlet-Limited.com
Phone: +33 5 56 85 65 71
Address: 14 Rue de l'Hôtel Dieu, Banon, 04150, France